依據歐盟施行的個人資料保護法，我們致力於保護您的個人資料並提供您對個人資料的掌握。
按一下「全部接受」，代表您允許我們置放 Cookie 來提升您在本網站上的使用體驗、協助我們分析網站效能和使用狀況，以及讓我們投放相關聯的行銷內容。您可以在下方管理 Cookie 設定。 按一下「確認」即代表您同意採用目前的設定。
Memory Card
1.【microSD Express】Why isn’t the speed reaching 880MB/s?（ MM29 ）+
880MB/s is the card’s maximum speed under ideal conditions. Actual performance depends on your device. On Switch 2, you'll still see a major boost in load times compared to standard microSD cards.
2.【microSD Express】Can I use this card with other devices?（ MM29 ）+
Yes. It’s backward compatible with UHS-I devices like drones, dash cams, and home security systems. Just note: speed will drop to UHS-I levels on non-Express devices.
3.【microSD Express】Is it compatible with Switch 2 and Switch?（ MM29 ）+
Moment microSD Express cards are compatible with Switch 2 and are backward-compatible with UHS-I, making them usable on the original Switch as well. Performance will vary by device.
4.【microSD Card】Which microSD cards are compatible with Nintendo Switch?+
Nintendo Switch supports UHS-I microSD, microSDHC, and microSDXC cards. All Moment UHS-I microSD cards are compatible.
5.【SD Card】What should I do if I get a “Write Protected” or “Cannot delete” message?+
- Check if the write-protection switch on the side of the SD adapter is set to “Lock.” If so, slide the switch to “Unlock” to disable write protection.
- If the issue persists, please contact our customer support for further assistance.
6.【SD Card】How does pSLC help with long 4K/8K video recording?（ XV29 ）+
pSLC is a write mode designed for long 4K/8K video or RAW bursts. It reduces dropped frames and write errors by optimizing TLC to behave more like SLC—giving you smoother recording, longer endurance, and peace of mind when it matters most.
7.【SD Card】Why is my card running slower than 250MB/s or 220MB/s?（XV26 / XV29）+
To reach full speed, use a UHS-II compatible card reader and a USB 3.2 Gen 1 or Gen 2 port and cable.
8.【SD Card】Can I use this card in a UHS-I camera slot?（ XV26 / XV29 ）+
Yes. The XV29 is backward compatible with UHS-I slots, and it will still function reliably. However, speed will be limited to UHS-I levels, not full UHS-II performance.
9.【Memory Card】Why does my computer ask to format the card?+
Follow the steps below to troubleshoot the issue:
【1】Try using a different card reader or device.
【2】If the problem remains, use the official SD Formatter tool provided by the SD Association: https://www.sdcard.org/downloads/formatter/
※ Be sure to back up your data before formatting to avoid data loss.
10.【Memory Card】Why can’t my device read this card?+
Device support varies by memory card type:
- SD devices support up to 2GB
- SDHC devices support up to 32GB
- SDXC devices support up to 2TB
Check if your device supports the card’s specification.
11.【Memory Card】Can a microSD card be used in an SD slot?+
Yes, with an SD adapter. Ensure the adapter is in good condition, and the device supports the card’s capacity and speed specification.