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Portable SSD
1.【PSSD】Is it normal for the portable SSD to feel warm during use?（ MU P50 / NR P50 ）+
Yes, it is normal. The portable SSD has a metal shell with excellent thermal conductivity and operates at faster speeds than typical drives. This may cause it to feel warm during normal use, but it does not affect performance or data integrity.
2.【PSSD】Can I unplug the portable SSD during use?（ MU P50 / NR P50 ）+
Do not unplug the portable SSD while reading or writing data, as it may cause data loss or device malfunction. Always ensure data transfer tasks are complete before removing the device.
Q4:Is it normal for the portable SSD to feel warm during use?
3.【PSSD】Why doesn't the portable SSD show up when I plug it in?（ MU P50 / NR P50 ）+
Check if the portable SSD format is compatible with your device. You may need to connect the portable SSD to a computer and reformat it to a compatible file system.
4.【PSSD】Why is the speed slower than expected?（ MU P50 / NR P50 ）+
Ensure your device and port support USB 3.2 Gen2 for optimal performance. Speed may vary due to device compatibility, file type, or storage capacity.
5.【PSSD】Can I hang it using the cable slot?（ MU P100 / NR P100 ）+
Not recommended. The cable slot is for easy storage and quick access to the cable. It’s not designed to support weight and should not be used for hanging.
6.【PSSD】Can this SSD charge my phone directly?（ MU P100 / NR P100 ）+
No. It doesn’t supply power, but the second USB-C port can pass through power from an external source for charging while recording.
7.【PSSD】Why doesn’t it work when I plug it in?（ MU P100 / NR P100 ）+
Make sure to connect the SSD using the “Host” port. The power port only passes through power and won’t activate the SSD by itself.
8.【PSSD】What’s in the box?（ MU P100 / NR P100 ）+
Includes a portable SSD, a USB-C to USB-C cable, and a built-in Easy-Stow cable slot (for storing the cable).